NEWSLETTER DECEMBER 2012

Dear Friends,

Happy New Year to you all!

We hope that you welcomed 2013 in with a smile and full of joy, wherever you were and whatever you did. May the year be full of happiness, good health and fortune for you and all your loved ones.

We had a wonderful celebration here at St Raphael Resort. Our Festivities Programme was packed with fun entertainment, kids activities, crepes festivals, afternoon teas, gala dinners, gourmet lunches and scrumptious breakfasts. All of this accompanied by excellent weather, sunny days and a very pleasant climate. Our New Year's Eve celebration was fantastic with a great acrobatics show followed by talented dancers and a superb DJ playing til the early hours of the morning. However, the celebrations have not stopped there. We still have the Russian Christmas Gala dinner to go on Sunday 6th January with a rich Buffet Gala Dinner and DJ entertainment (all for just EUR35 per person/EUR17 per child). To book, please call us to arrange a lovely evening out, whatever your culture.

At the beginning of 2013, while we look eagerly ahead to another successful year, it is a good time to quickly reflect on the joys and accomplishments of 2012. The main photo above shows Mr Andreas Gregoriou, our Operations Director, receiving our two most recent awards at the International Hotel Awards in association with Yamaha, at the Mariott Hotel in Grosvenor Square in London on Sunday, 4th of November. We were highly recommended in both categories for Best Spa Hotel and Best Resort Hotel in Cyprus. An extremely happy end to our year with all our other awards in hand too.

Last year not only marked our 25 year Silver Anniversary since the hotel's opening in 1987, but also the most successful year in the hotel's history. We have finished the year with not only a satisfactory occupancy level, but more importantly with a good revenue and profit, all of which we have plans to reinvest into our award winning resort. Maintenance and renovation works have already been completed in some areas of the hotel and we are now starting with some amazing plans for the Captain's Bar, Suite 103, public areas and more. None of these renovations will disturb our guests visiting over these pleasant winter months in any way and our returning guests in Summer 2013 will be more than pleasantly surprised with the changes. So 'watch this space' as they say :)

Most importantly, the year has ended with many satisfied customers already booking their return visits and we thank our new and old customers for their support and feedback. We are pleased to announce that we have drawn the lucky winner of a weeks complimentary accommodation for two people in a sea view room from the completed guests questionnaires...Congratulations Mrs Ksenia Romanovskaya from Moscow! We will be in touch with you shortly to discuss all details.

We were very proud to celebrate our 25 years Anniversary with some celebrations in July this year at our newest restaurant, Seashells Beach Tavern, with no less than 18 members of staff who have been with us since Day One. We plan to continue these joyous celebrations at our upcoming Staff Party where all 200 plus members of our dedicated team will have the chance to commemorate this joyous occasion. We are all looking forward to the annual fun party which will take place this year on Saturday, 12th January, 2013.

We do hope to welcome many of you back at our hotel this coming year, and for those who have not yet had the chance to visit, may 2013 be the year to change that!

For those of you who have not yet had the chance to see our Christmas Wishes e-card, please do check it out. We hope it makes you all smile.

Our sincerest wishes for a prosperous, healthy and happy New Year 2013.

Our warmest regards,
Farah Shammas
Business Development Director

Stay Connected!

Now it is my turn to check who actually reads our newsletter :) .... For those who wanted to know and have asked, we now know - It's a .... Girl!!!!

EVENTS / NEWS
Management Cocktail, 28/12/12

We were so pleased to share a drink and some canap├ęs with our dear guests over this festive period at the Captain's Bar on Friday, 28th December at 6.30pm. Thank you all for coming.

Visit to Lebanon

Prodromos Chamboulides had the pleasure to visit Beirut on the 17th December for a Travel Agents workshop organised by the CTO.

Farewell to Steffi

Sadly we said goodbye to Ms Steffi Umbreit on the 31st of December after two full years of opening and running our Serenity Spa as Spa Manager. We would like wish her every success as she takes on a new challenge in a great job opportunity in Munich, Germany.

Spa Chocolate Promotional Day

On the 19th of December we shared some great Christmas Offers on treatments and products with our Winter Special Chocolate Treatments. Don't miss out as they are still available until the end of March 2013.

Gilbert Simon Accommodation Sponsors

We had the pleasure of being the official accommodation sponsors for Gilbert Simon who played at the 7Seas on the 24th of December.

Amathus Avenue,
P.O. Box 51064,
3594 Limassol,
Cyprus
Tel: +357 25 834 200
Fax: +357 25 636 394
E-mail: reservations@raphael.com.cy
Website: www.raphael.com.cy

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