NEWSLETTER JANUARY 2012

Dear Friends,

What an exciting start to the year it has been! We were honoured on the 18th of January when we were awarded a 'highly commended' prize in the International Hotel Awards in association with Bloomberg Television, for Best Hotel Marketing in the European Awards category. The Gala Award ceremony took place in the Savoy Hotel, London, and the nominees were judged by a highly experienced team of professionals covering the entire range of hotel disciplines. The whole team at St Raphael Resort is over the moon to have been selected and acknowledged in these prestigious awards and I would like to congratulate all of them for their hard work and professionalism.

On the topic of 'winners', we are pleased to have announced at our recent Staff Party, held on the 13th of January, our two Employees of the Year. While competition was tough, the winner of the Front of House Category (voted by the guests over 2011 in all the questionnaire responses) was Mrs Kristina Tatsyy, our Guest Relations Officer from the Front Office Department. All the Heads of Departments got together to vote for the winner of the Back Of House category, and the winner was Mrs Effie Charalambous, our Accounts Supervisor from the Accounts Department. We would like to congratulate both of these members of staff once again, and also say a heart-felt thank you to all our staff, many of whom were highly commended by both guests and staff.

The winner of a one week's free holiday at St Raphael Resort was also 'pulled out of a hat' from all the 2011 completed questionnaires and we are pleased to have contacted the lucky winners to inform them of their prize. We do hope that they will enjoy their stay for two on a complimentary basis. We appreciate all feedback we receive from our guests and would like to encourage everyone to fill out these questionnaires during their stay as we take every single comment and note very seriously and thank you for your time.

On Tuesday, the 3rd of January, our Serenity Spa had a promotional day with discounts on selected products and free skin analysis - the perfect way to start the New Year after all the Festive Celebrations. The next promotional day will be on Friday the 24th of February so make sure you don't miss out! This is a great day to pass by and have a free skin analysis with professional experts with no obligations to buy any products and we also have discounts on treatments that day. Email spa@raphael.com.cy for more details or appointments.

The famous Limassol Carnival is coming up soon. We are sorry to inform those who did not manage to book yet, that we are sold out for the weekend of the 25th and 26th of February (the final weekend of Carnival). However, on a positive note, we do still have rooms available for the first carnival weekend and a great offer to combine a stay here with the fantastic annual Sailor's Rest Carnival Party which will be held on Saturday, the 18th of February. For those interested in attending only the party, tickets can be bought for only €40 at the door and advance purchase and limited table reservations are also available. This great price includes open bar all night with international drinks, a rich finger food buffet, DJ music with dancing and prizes for the best dressed. Please contact sailors@raphael.com.cy or call 25 834242 for more details.

For our Summer Guests, you may be pleased to know that we have ordered 400 new sunbeds for the coming season. These are for both pools and grass areas so there will be ample sunbeds for all to enjoy and soak up the summer sun. Many exciting plans are in store for this summer, along with our renovated Octagon Restaurant, a new menu for Seashells Beach Tavern, new conference chairs and much more - so watch this space.

This month, we have had the pleasure of welcoming Ivi Adamou, Cyprus representative for the Eurovision Song contest 2012. She visited St Raphael Resort when performing her Eurovision Song entry for the first time live at the charity event 'Concert for Hope' on Friday the 27th of January. For another charity effort, we have a 3 night stay up for auction in support of Save the Children, so please do visit http://www.meetpieauction.com to place your bid - all proceeds are donated to charity.

Finally, we would like to inform you all that there are some great Spa Getaway Deals available for February and March at St Raphael Resort, so do check out our website. We are also happy to tailor make a spa package for you at any time so do contact us for further information.

We hope that the cold spell covering Europe and the Northern countries is not affecting you all too badly, and if any of you need a break to a warmer climate, we will be happy to welcome you.

Best Regards,
Farah Shammas
Business Development Director

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EVENTS / NEWS
Eurovision Singer at St Raphael Resort

We were pleased to welcome Miss Ivi Adamou and wish her the best of luck in this year's Eurovision Song Contest. Photographed with Mr Maxim Lesnikov, one of our receptionists.

C&IT Forum in London Hilton T5

We attended the C&IT Forum in London on the 30th and 31st January this year where we met many interesting colleagues in the MICE industry and had the pleasure to meet Mr Alexis Conran, the famous BBC star of the 'Real Hustle'.

Bartley Lodge Revamp

One of the New Forest Hotels, Bartley Lodge, has recently finished a complete facelift and is an ideal location for a weekend getaway, holiday, corporate event or wedding. Do please contact our team for more information.

Stars from Greece

We were happy to welcome Christos Thiveos on the 8th of January. Photographed above with Helen, Evgenia and Christiana.

Greek Singer at our Hotel

Thanos Mikroutsikos also stayed at St Raphael Resort on the 8th of January when he performed with Christos Thiveos at the 7 Seas Live Music Bar. Seen above with Evgenia and Helen from our Front Office team.

Amathus Avenue,
P.O. Box 51064,
3594 Limassol,
Cyprus
Tel: +357 25 834 200
Fax: +357 25 636 394
E-mail: reservations@raphael.com.cy
Website: www.raphael.com.cy

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