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Serenity Spa

Serenity Spa FAQ

Serenity Spa FAQ

Questions and answers related to our Serenity Spa.

Yes! Please make your spa treatment or hair dressing appointments at least one day in advance.

 

Serenity Spa is located in St Raphael Resort in Limassol Cyprus. Get a map and directions.

 

For guests calling from outside the resort, you can contact us for your appointments at:
St Raphael Resort at (+357) 25 834200 or by calling the Serenity Spa directly at (+357) 25 834332.
For guests calling from their rooms, please dial 4332
You can also email spa@raphael.com.cy

You can also use our online appointment form.
Credit card details or room numbers will be asked to confirm treatment reservations.


Yes! We have male and female changing facilities / lockers, toilets and showers. All spa guests are provided with bathrobes, slippers, under garments and towels for their convenience.

When you arrive at our Serenity Spa you will be shown to our changing rooms, where we will provide you with bathrobes, slippers and under garments. You just need to relax and enjoy your treatment.

 

Our Serenity Spa is open every day throughout the year.
Operating hours: 08:00-20:00hrs

 

Yes! A perfect way to spoil a friend or loved one. Serenity Spa Gift Vouchers can be purchased from the spa reception for a variety of different amounts and treatments. Please call (+357) 25 834 332 or email spa@raphael.com.cy

See also Serenity Gift Vouchers

 

We have a number of Spa Treatment packages, such as 'The Refresher', 'Total Harmoney', 'Rejuvenate', 'Aphrodite', 'Serenity Experience', 'Apollon', 'Symphony of Treatments for Two', 'Slimming Silhouette'. More information about each package and pricing can be found in our Serenity Spa Brochure.

Whilst we have done our best to arrange a full array of spa packages, we do understand that everyone has different needs and requirements. Please do let us know if there is anything else we can arrange for you and we will be happy to tailor make a programme just for you.

 

We have both. We make every effort to accommodate guests’ wishes in this regard. Keep in mind that at peak hours, it may be harder to fulfil your request, and that for less-requested treatments, the spa may have only one therapist available. Remember to book in advance. If you are a fan of a particular therapist, chances are someone else is as well.

 

A 24-hour cancellation policy is required to help us reschedule your appointment. If a cancellation is made less than 24 hours prior to your appointment time, a 50% charge will apply whilst a full charge will be imposed for no shows or a cancellation made within a 4 hour period of the appointment time.

 

If you need to go into the sun after your treatment, please do consult our thearapists so that they can advise you accordingly.

 

Please do consult our thearapists so that they can advise you accordingly.

 

Please do contact our Spa Manager for assistance on (+357) 25 834 332 or email spa@raphael.com.cy

 

 

Do contact our Spa manager on (+357) 25 834 332 or email spa@raphael.com.cy

 

Do contact our Spa manager on (+357) 25 834 332 or email spa@raphael.com.cy

 

Yes! We offer a variety of seasonal treatments. In order to keep updated with our latest special offers, please do feel free to register for our members area or Like us on Facebook.

 

We suggest using the sauna or steam bath before your massage as this will help with blood circulation and muscle relaxation. As always, our experienced therapists are on-hand with any questions you may have before booking any of our spa treatments.

You can book our Spa treatment packages in the following ways:

Call (+357) 25 834 332

Email - spa@raphael.com.cy

Use our online Spa Treatment appointment form.

 

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Awards

Travellers' Choice® 2014 Winner ISO Certified TripAdvisor Certificate of Excellence 2014
European Hotel Awards - (2013 - 2014) World Travel Awards, Cyprus' Leading All Inclusive Resort (08, 09, 2010, 2011) World Travel Awards, Mediterranean's Leading Resort (2009, 2010, 2011, 2012)
Blue Flag Award (2014) Prestige Hotels of the World (2010 - date) Green Key Award (2014)

Weather

Ammochostos
16.9 ºC
Partly Cloudy
Partly Cloudy
Paphos
17 ºC
Partly Cloudy
Partly Cloudy
Limassol
17 ºC
Clear
Clear
Larnaca
16 ºC
Partly Cloudy
Partly Cloudy
Nicosia
16.1 ºC
Mostly Cloudy
Mostly Cloudy


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