Privacy Policy

We are committed to protecting the privacy of all individuals using this website.
This policy explains how we use any personal information we collect from you through http://www.raphael.com.cy.

Collection of personal information
You can access most of the pages on the the St Raphael Resort website without giving us your personal information.
However, you may choose to provide us with your personal information on some pages of the website.
For example when you complete an enquiry form or request or subscribe to a newsletter.
When you submit personal information, you consent to our use of the information as set out in these terms and conditions.

Use of personal information
We shall use any personal information you give to us in accordance with these terms and conditions, and with any additional statements appearing on forms used for submitting your personal information. We shall not disclose your personal information to any third parties without obtaining your prior consent unless we are required by law to do so. In particular:

If you submit an enquiry, we shall use your personal information to administer and respond to your enquiry. Your enquiry will be responded to by the appropriate team. We shall securely store the information you supply and the response we provide. We may produce reports on the use of the contact form service to enable us to monitor and develop it. These reports will be based on anonymous data, which means that individuals will not be identified in the reports.

If you request to receive a newsletter, we shall use your personal information to send it to you by email. If at any time you wish to stop receiving it, please click the unsubscribe link at the bottom of our newsletter. Your e-mail address will be removed from our mailing list immediately.

If you contact us regarding the website we shall use your details to reply to you. We try to respond to all feedback where a valid email address is included. If you make a comment or complaint about other aspects of St Raphael Resort services, we may use your details to investigate your comments.

Data storage
All data obtained by St Raphael Resort is held and used in compliance with the Data Protection Act 1998.

Cookies and IP logging
This website uses cookies. A cookie is a piece of data that may be stored on your computer when you visit a website. When you visit our website, our server will record your computer's IP address (the unique numerical address given to every computer connected to the internet) and the time and duration of your visit. Our website will also store a cookie on your computer.
This cookie and your IP address will be used to record the pages you visit on our website. We will use this information to analyse the way our site is used, and to administer and improve the accessibility of our site. We will not use it for any other purpose. St Raphael Resort will not use cookies or IP addresses to identify individuals.
You may disable the use of cookies in your Internet browser without affecting your use of this website. For more information on cookies visit: http://www.allaboutcookies.org.  


Links
This website contains links to other sites.
We are not responsible for the privacy practices of third parties that run any other websites. Please refer to their own privacy policies for more information.

 


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Awards

Travellers' Choice® 2014 Winner TripAdvisor Certificate of Excellence 2013 World Travel Awards, Cyprus' Leading All Inclusive Resort (08, 09, 2010, 2011)
Blue Flag Award (2014) Prestige Hotels of the World (2010 - date) Green Key Award (2014)
Supporters of World Food Programme (2010 - date) European Hotel Awards - (2013 - 2014)

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