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Awards and Associations
- World Luxury Award
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- Mediterranean's Leading Resort
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- Green Key Award
- TripAdvisor Certificate of Excellence 2012
- HACCP 'Food Safety Management System'
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The Hotel
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- Bookings and Payments
- How do I make an online booking?
- I am a returning guest, do I have to enter my information again to make another reservation?
- Are your prices inclusive of all taxes and service charges?
- I want to make a booking, but I do not have a credit card, can I still make my reservation online?
- Is it safe to pass my credit details over your website?
- What credit /debit card details are accepted by your resort?
- Is my credit / debit card charged as soon as I submit my booking?
- Do I receive a confirmation email upon completion of reservation?
- Can I print my booking confirmation directly from your booking engine screen?
- Rooms and Suites
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- How do I view my hotel reservations online?
- What is your cancellation and refund policy?
- How do I modify my reservation booked through www.raphael.com.cy?
- How do I cancel my reservation?
- I forgot/lost my confirmation number. How do I find it?
- Can I modify or cancel a reservation that has been booked directly with the hotel?
- How do I make a group reservation?
- I want to modify my reservation after the early booking discount has expired. Am I still entitled to the Early Booking Discount
- General Information Requests
- Who deals with reservations?
- I have a marketing opportunity I'd like to present to St Raphael Resort, who should I contact?
- I have questions regarding St Raphael Resort advertising, who should I contact?
- Who deals with groups and conferences?
- Who deals with wedding inquiries?
- Who deals with business and corporate clients?
- Who deals with internet sales?
- Who deals with job vacancies?
- I'm experiencing technical problems with raphael.com.cy, who should I contact?
- Who deals with St Raphael Marina enquiries?
- Special Requests
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- How do I make an appointment?
- Do I need to make an appointment in advance, if so, how long?
- What should I wear for a spa treatment?
- Do you have any changing facilities?
- Where are you located?
- What are your working hours?
- Do you offer gift vouchers?
- What Spa Packages do you have?
- How do I book a Spa package?
- Do you have male or female therapists?
- What is your cancellation policy?
- Can I go sun bathing after a spa treatment?
- Can I go swimming after a spa treatment?
- What kind of products does your Spa use?
- Do you offer spa treatments in your rooms and suites?
- Do you offer couples massages?
- Do you offer spa treatments on the beach?
- Do you offer seasonal or special treatments?
- Should I have a sauna before I have a massage?
- Marina FAQ
- Is there a waiting list?
- Is there Dry storage for trailers, dinghies, PWCS?
- Is there dry storage for boats?
- What are the costs involved with having a berth at the St Raphael Marina?
- Where is the Marina Located? (directions)
- What is the lifting capacity of your travel lift?
- What are the Marina Office hours?
- Is the marina a Port of Entry to the Republic of Cyprus?
- Which VHF channel does the marina listen to?
- Key Contacts
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Leisure / Pleasure
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Events
- Limassol Cyprus Events
- Spring Historic Car Rally
- Limassol Wine Festival - 30.08.2012 - 16.09.2012
- Epiphany Celebration
- Almond Festival
- Carnival Festival
- Cyprus Sunshine Cup
- Limassol Marathon 2013
- Green Monday
- Dance Platform
- Troodos International FIS Races
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Newsletters
- March 2013 Newsletter
- February 2013 Newsletter
- January 2013 Newsletter
- Newsletters 2012
- Newsletters 2011
- Merry Christmas and a Happy New Year from St Raphael Resort
- Christmas Parties at St Raphael Resort
- Serenity Spa at St Raphael Resort
- December 2011 Newsletter
- November 2011 Newsletter
- October 2011 Newsletter
- September 2011 Newsletter
- August 2011 Newsletter
- July 2011 Newsletter
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